Senior Advisor Redress
Core
Assess and respond to abuse claims from children and young people who experienced care by Oranga Tamariki, providing trauma-informed support to facilitate healing journeys.
Role type
Senior Advisor Redress (Claims Assessment & Response)
Builds
Redress claims responses and support plans for claimants
Domain
Child welfare / Social services / Trauma-informed care
Deliverable
client delivery
Required skills
Trauma-informed practice, Claims assessment, Advocacy, Cross-cultural competency (Māori tikanga, Pacific cultures), Relationship building, Risk identification
Preferred skills
Knowledge of tikanga Māori, Pacific peoples' culture
Responsibilities
Assess and manage complex abuse claims, Engage directly with claimants to advocate for their needs, Coordinate timely and consistent responses, Identify emerging risks and themes from claims data, Build relationships with community and agency providers, Ensure child-centric decision making in all activities
Seniority
Senior, hands-on IC