Claims Verification Case Manager (Contractor)
Core
A case-development professional acting as a bridge between matter intake and legal teams to maximize case value and deliver attorney-ready files for personal injury matters.
Role type
Contractor Claims Verification Case Manager
Builds
Attorney-ready personal injury case files
Domain
Legal support / Insurance claims / Personal injury
Required skills
investigative judgement, document handling, task tracking, electronic file organization, written and spoken English, accuracy, discretion, follow-through
Preferred skills
U.S. personal injury experience, insurance verification experience, medical records experience, SmartAdvocate or Case Status system experience, English-Spanish bilingual skills
Technologies
SmartAdvocate, Case Status, case-management systems, AI platforms
Responsibilities
Review new assigned cases for completeness and accuracy; Verify critical intake information and identify missing documentation; Confirm available insurance details and open appropriate claims; Request and obtain coverage documentation, police reports, and statements; Complete required early-stage and milestone communications with clients; Request, retrieve, label, and organize medical, billing, and insurance records; Maintain timely updates in the firm's designated case management system; Safeguard client and medical information using approved firm systems
Seniority
Entry-level to Mid-level, hands-on IC