Onsite IT Technician
Core
Provide face-to-face IT support and manage hardware/software installations for end users at a client site.
Role type
Onsite IT Technician
Builds
Hardware installations, system updates, and small-scale project implementations for client workspaces.
Domain
IT Support / End User Computing
Required skills
Hardware installation and diagnostics, Windows 10 and Office 365 environment management, SCCM patching, Active Directory administration, ITSM ticket management, End User Workspace platforms
Preferred skills
ITSM Tool Set experience
Technologies
MS Windows 10, MS Office 365, MS SCCM, Active Directory
Responsibilities
Hardware installation, movement, and de-installation; Diagnosing personal hardware problems; System and application changes testing; Software, patches, and updates installation; Small project management for new hardware or software
Seniority
Mid-level (2+ years experience)