Verkäufer (gn) Telekom Shop
Core
Advise customers in-store on Internet, landline, and mobile products; handle complaints; conduct sales conversations to match products to customer needs; process orders and maintain data.
Role type
Retail sales associate (telecommunications)
Builds
Telecommunications products and services for end consumers
Domain
Telecommunications retail
Deliverable
product features
Required skills
Customer consultation, complaint resolution, sales techniques, order processing, data entry, campaign participation
Preferred skills
Retail training, telecommunications sales experience, German C1 proficiency
Technologies
None stated
Responsibilities
Advise customers on Internet, landline, and mobile products; Handle complaints and support problem resolution; Conduct in-depth sales conversations; Process customer orders and maintain data; Participate in product-specific sales promotions and campaigns
