VIP Kundenbetreuer im Direct Sales DE/FR
Core
VIP Customer Advisor for Zurich's Direct, Digital & Customer Care business, advising private non-life customers and partners via phone and written correspondence to determine insurance coverage and create quotes.
Role type
Senior IC customer advisor (insurance sales)
Builds
Insurance policies and quotes for private non-life customers
Domain
Insurance (Non-life)
Required skills
Insurance industry training, sales and consulting skills, telephone and written communication, administrative and organizational skills
Preferred skills
VBV certification, English or Italian language skills
Technologies
CRM systems, office software
Responsibilities
Advise interested parties, partners, and existing customers on private non-life insurance; Determine appropriate insurance coverage and create quotes; Provide competent information on customer inquiries and ensure high-quality written correspondence; Perform offline administrative and organizational tasks within the team