Ecommerce Omnichannel Operations
Core
Ensure efficient omnichannel processes by coordinating demand planning, provisioning, and replenishment to guarantee product availability across channels.
Role type
Senior Ecommerce Omnichannel Operations Manager
Builds
Product availability and customer experience across retail and digital channels
Domain
Retail / Ecommerce / Supply Chain
Deliverable
product features
Required skills
Demand planning, Forecasting, Stock management, Replenishment strategies, Omnichannel distribution, Data analysis, Cost optimization, Incident resolution, Cross-functional coordination
Preferred skills
Power BI, SQL, Data automation, AI tools
Technologies
Excel, Power BI, SQL
Responsibilities
Analyze demand forecasts and identify deviations; Activate provisioning and replenishment actions; Analyze stock rotation, coverage, and availability; Propose assortment optimization; Identify key products for campaigns; Analyze opportunity costs from stockouts; Detect service level deviations; Resolve operational incidents affecting product availability.
Seniority
Mid-Senior, hands-on IC