Commercial Digital Innovation
Core
Support operational digital innovation initiatives and act as a bridge between IT and commercial departments to ensure project execution.
Role type
Middle-level Commercial Digital Innovation Operator
Builds
eCommerce channels, CRM integrations, AI solutions, and reservation systems
Domain
Transportation (Maritime) / Digital Transformation
Deliverable
product features
Required skills
Business case analysis, ROI evaluation, functional analysis, Agile/Scrum methodologies, JIRA, end-to-end project vision, KPI monitoring, data collection, documentation preparation
Preferred skills
Stakeholder management, negotiation, client orientation, adaptability to new technologies
Technologies
Salesforce, JIRA
Responsibilities
Support requirement gathering from key users and stakeholders; Elaborate business cases and analyze project ROI; Contribute to functional analysis for eCommerce and AI solutions; Prepare adoption documentation; Coordinate end-to-end digital projects; Execute testing and validation of digital evolutions; Monitor operational KPIs and prepare reports.
Seniority
Middle, 2-3 years experience