Shop Supervisor
Core
Supervise volunteers and staff at a hospice charity shop, process donated goods, and ensure shop operations meet financial and service objectives.
Role type
retail shop supervisor (charity sector)
Builds
second-hand goods inventory for public sale
Domain
non-profit / charity retail
Deliverable
product features
Required skills
volunteer management, retail operations, inventory processing, customer service, financial reconciliation, team leadership
Preferred skills
none stated
Technologies
none stated
Responsibilities
supervise sorting and pricing of donated goods, manage volunteer rosters and induction, ensure excellent customer service, balance tills and reconcile cash, maintain shop safety and compliance, lead team in manager's absence
Seniority
junior to mid-level IC