Specialist Consultant
Core
Managing large, complex, and escalated business insurance claims, including dispute resolution and court representation.
Role type
Senior Specialist Consultant (Claims)
Builds
Market-leading claims service outcomes for complex commercial matters
Domain
Insurance / Commercial Claims
Deliverable
client delivery
Required skills
complex claims management, negotiation, dispute resolution, strategic thinking, coaching/mentorship, problem-solving, analytical capabilities
Preferred skills
legal background, formal dispute resolution experience (mediation/court)
Technologies
none stated
Responsibilities
Managing complex Business Claims across multiple product lines; Resolving escalated claims, complaints, and disputed matters; Representing the business in mediations, negotiations, and court proceedings; Developing effective claims strategies; Contributing to continuous improvement and best-practice claims management
Seniority
Senior, 10+ years experience