Manager Residence Operations
Core
Lead and oversee day-to-day operations of a high-risk youth justice residence for 14-19-year-olds awaiting court or serving sentences.
Role type
Senior management operations manager (youth justice)
Builds
Safe, therapeutic residential environment for rangatahi
Domain
Social services / Youth justice / Mental health
Required skills
Strategic operations leadership, high-risk environment management, team coaching and development, risk mitigation, crisis decision-making, therapeutic trauma-informed care, cross-cultural competency (tikanga Māori, Pacific cultures)
Preferred skills
Experience in social services, justice, or health sectors
Responsibilities
Lead and oversee daily operations of the residence, manage and mitigate risk in complex situations, coach leaders and build high-performing teams, ensure compliance with policies and standards, model therapeutic and care-centric ways of working
Seniority
Senior, hands-on IC with management mandate