BK/Mail
Core
Intake, review, categorization, routing, tracking, and retention of bankruptcy-related correspondence and documents across multiple channels.
Role type
Bankruptcy mail processing specialist
Builds
Operational consistency, compliance, and timely handling of bankruptcy mail for U.S. Bancorp India
Domain
Banking / Bankruptcy Law
Required skills
Bankruptcy document processing, Correspondence review and categorization, Mail routing and task assignment, Work queue and due-date management, Bankruptcy servicing and regulatory knowledge, Document tracking, retention, and audit support, Specialized request and exception handling, Microsoft 365 proficiency, Critical thinking and problem resolution, Attention to detail and independent execution
Preferred skills
Knowledge of banking products and services, Strong customer service skills, Ability to manage multiple projects and deadlines, Independent problem identification and resolution, Proficient computer navigation skills
Technologies
Microsoft 365, BNC, MIPS, RPS Bankruptcy Shared, RPS Bankruptcy Mail Processing Shared mailboxes
Responsibilities
Monitor daily work queues and complete required reporting, Assign and track tasks, Route documents to appropriate teams or specialty contacts, Maintain proper documentation for audit and compliance, Handle specialized requests such as claims, subpoenas, and adversary proceedings, Ensure accurate categorization of mail types and folder retention standards
Seniority
Mid-level, independent execution