Client Manager
Core
Managing day-to-day client relationships and projects, translating client needs into clear briefs, and ensuring work is delivered on time, on budget and to an excellent standard.
Role type
Mid-level account manager (creative agency)
Builds
Brand strategy, identity, packaging, and experience design deliverables
Domain
Advertising and branding agency
Deliverable
product features
Required skills
Client relationship management, project management, budget and scope management, cross-functional team leadership, commercial acumen, proposal writing, post-project review facilitation
Preferred skills
Experience in advertising agencies, background in Business/Marketing/Communications, AI fluency
Technologies
ClickUp, Pitch, LucidLink
Responsibilities
Collaborate with Account Executives to manage smaller-scale projects; oversee daily delivery of client projects and manage timelines; lead internal briefings and coordinate estimates; manage key client relationships and day-to-day interactions; build and manage the client revenue pipeline; support value-based pricing and project costing.
Seniority
Mid-level, hands-on IC