Senior Manager/Manager, Early Intervention Service Management, ECDA/CD
Core
Planning, managing, and improving ECDA-funded early intervention programmes and services for children with developmental needs and low-income families.
Role type
Senior Manager, Early Intervention Service Management
Builds
ECDA-funded programmes and services for children with developmental needs and/or from low-income families
Domain
Public sector / Early Childhood Development / Social Services
Required skills
Programme management, Service delivery management, Operator management, Contracting, Performance monitoring, Data analysis, Stakeholder management, Project management, Strategic planning, Process improvement
Responsibilities
Lead the management of service providers across the programme lifecycle including operator appointment, funding agreements, and performance monitoring. Monitor programme and service performance and outcomes to identify service gaps and opportunities for improvement. Lead service planning and improvement initiatives, including exploring different ways to organise and deliver services. Work with service providers and partners to resolve service delivery issues and coordinate referrals. Independently assess issues, develop recommendations, and drive implementation of improvements.
Seniority
Senior Manager, strategic leadership and execution