Contract Manager
Core
Lead evening cleaning operations across Christchurch and Timaru sites, ensuring service delivery and quality standards.
Role type
Night shift operations manager (cleaning)
Builds
Evening cleaning services for commercial clients
Domain
Facilities management / Commercial cleaning
Required skills
Team leadership, quality inspection, rostering, health and safety compliance, client communication, equipment maintenance, shift coverage management, site visit coordination, consumables management, workforce planning
Preferred skills
Commercial cleaning experience, coaching and training, problem-solving, time management, stakeholder relationship building, proactive service improvement
Technologies
Basic computer systems, company vehicle
Responsibilities
Lead and mentor night cleaning teams, coordinate evening operations across multiple sites, conduct site visits and quality inspections, ensure cleaning standards and KPIs are met, act as first point of contact for operational issues, organize shift coverage, support recruitment and training, maintain equipment, uphold health and safety standards, respond to client requests, identify service improvement opportunities
Seniority
Mid-level, hands-on leadership