Tenancy Portfolio Manager
Core
Oversee the social and financial performance of a designated portfolio of social housing properties, ensuring compliance and supporting tenants to sustain their tenancies.
Role type
Senior property portfolio manager (social housing)
Builds
Social housing tenancies and community outcomes
Domain
Social housing / Residential property management
Required skills
Property portfolio management, Tenancy Tribunal and Disputes Tribunal processes, Residential Tenancies Act 1986 knowledge, Staff mentoring and coaching, Leasing administration, Property maintenance basics
Preferred skills
Project management, Palace software, Housing First principles
Responsibilities
Monitor compliance with policies, maintain accurate tenancy records, support tenants to sustain tenancies, foster a supportive team culture, coach and support team members
Seniority
Senior, hands-on IC