National Mortuary Manager
Core
National leadership role leading standards, capability, compliance, and continuous improvement across a geographically dispersed network of mortuary operations in Australia.
Role type
Senior national operations leader (mortuary services)
Builds
National frameworks for mortuary standards, compliance, risk management, and workforce capability
Domain
Funeral services / Mortuary operations / Highly regulated healthcare environment
Deliverable
physical/clinical work
Required skills
Governance and risk management, Compliance and audit readiness, Operational standards and facilities management, Workforce capability and training development, Stakeholder management, Data analysis and reporting
Preferred skills
Experience in mortuary management or embalming, Background in clinical/healthcare/forensic/aged care, Comfort working in mortuary environments around deceased persons, National travel flexibility
Technologies
None stated
Responsibilities
Providing national leadership and governance across mortuary operations, Developing and embedding a consistent national framework for mortuary standards, Regularly travelling to mortuary locations and operational sites, Working directly within mortuary environments and being comfortable around deceased persons, Reviewing operational practices and implementing improvements, Partnering with Operations, HR, L&D, Quality, WHS and Facilities, Developing national training and competency pathways, Supporting recruitment and workforce planning, Assessing facilities and equipment, Building relationships with dispersed teams, Working with regulatory and health bodies
Seniority
Senior, hands-on national leader