Klantadviseur Zorghulpmiddelen
Core
Customer advisor for care aids, handling inquiries, coordinating urgent deliveries and repairs, and advising customers on suitable solutions.
Role type
Customer service advisor (care aids)
Builds
Customer support workflows and care aid delivery coordination
Domain
Healthcare / Care aids
Deliverable
client delivery
Required skills
CRM systems, prioritization, multi-tasking, communication, problem-solving, care aid knowledge
Preferred skills
Medical terminology, MBO level education
Responsibilities
Answering customer calls and emails, coordinating urgent care aid deliveries, resolving equipment malfunctions, advising customers on care aid selection, liaising with service and planning teams
Seniority
Entry to Mid-level