Gestor de Experiencia Financiera Sueldo 15,000 Banca Digital
Core
Provide customer support and guidance on financial accounts, investment funds, and retirement savings processes.
Role type
Customer experience manager (financial services)
Builds
Customer support processes for financial accounts and investment products
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Customer service, financial account consultation, data validation, problem resolution
Preferred skills
Excellent verbal communication, clear diction, reading comprehension
Responsibilities
Provide information on investment funds and retirement savings, check account balances and transactions, advise on authorized partial withdrawals, resolve customer doubts, validate and update customer data
Seniority
Junior, entry-level