Especialista en Atención Estratégica Sueldo 15,000 Banca Digital
Core
Provide customer support and guidance on investment funds, savings, and retirement accounts via phone.
Role type
Customer service specialist (financial services)
Builds
Customer support interactions for a digital banking platform
Domain
Financial services / Banking
Deliverable
client delivery
Required skills
Customer service experience, verbal communication, data validation, account balance inquiry, retirement fund consultation
Responsibilities
Consult account balances and transaction movements, advise on authorized partial withdrawals, resolve customer doubts, validate and update customer data, provide integral customer support during processes