Cyber Services Manager - Cyber Risk Consulting
Core
Lead end-to-end cyber incident management and deliver client-specific risk engagement services for insured clients.
Role type
Senior IC cyber risk consulting manager
Builds
Incident response coordination, tabletop exercises, and client resilience reports
Domain
Insurance / Cyber Risk
Deliverable
client delivery
Required skills
Incident response coordination, client engagement management, workshop facilitation, stakeholder orchestration, commercial accountability, operational discipline
Preferred skills
Cyber risk consulting experience, insurance industry knowledge
Technologies
Ticket management platforms, incident documentation systems
Responsibilities
Lead and coordinate end-to-end cyber incident management for insured clients; Deliver client-specific engagements including onboarding meetings and cyber crisis tabletop exercises; Build strong client relationships and support adoption of security services; Maintain accurate documentation and adhere to SLAs and policy obligations; Partner with internal teams to align on client needs and revenue targets; Provide timely, professional communication across all channels.