Parts and Service Assistant
Core
A hybrid role supporting both parts procurement/inventory and vehicle service operations for heavy transport customers.
Role type
Parts and Service Assistant
Builds
Parts inventory management and vehicle repair service workflows for road transport industry
Domain
Heavy transport / Automotive after-sales
Required skills
Customer service, inventory management, procurement, invoicing, administrative coordination, multi-tasking, computer systems proficiency
Responsibilities
Manage customer enquiries, service bookings, and job card creation; Source, order, receive, and distribute parts; Prepare parts quotations and identify cost-effective procurement solutions; Process supplier invoices and reconcile payments; Monitor repair progress and liaise between customers, technicians, and suppliers.
Seniority
Junior to Mid-level, hands-on IC
