Field Application Engineer
Core
Field-based expert delivering post-sale support, installation, and optimization of Cepheid's GeneXpert molecular diagnostic systems in clinical laboratories.
Role type
Field Application Engineer (FAE)
Builds
GeneXpert systems and assays for clinical diagnostics
Domain
Life sciences, diagnostics, biotechnology
Deliverable
physical/clinical work
Required skills
Medical device handling, laboratory customer management, system installation, software configuration, troubleshooting, preventive maintenance, training delivery, inventory management
Preferred skills
Diagnostic industry experience, technical support in clinical diagnostics, existing customer base knowledge
Technologies
GeneXpert systems, software connectivity
Responsibilities
Conduct pre-installation site assessments, install instruments, configure software and connectivity, monitor sites, deliver training on system operation and reagents, carry out reactive repairs and preventive maintenance, manage spare parts inventory
Seniority
Mid-level, hands-on IC
