GM Business Operations
Core
Oversee daily operations across client sites, manage P&L, and lead regional teams to ensure SLA/KPI compliance and business growth.
Role type
Senior GM Business Operations (Facility/Client Services)
Builds
Operational dashboards, standardized SOPs, and compliant service delivery for clients
Domain
Facility management / Client services / Operations
Required skills
P&L management, client relationship management, vendor negotiation, team leadership, compliance management, process standardization, budget control, contract management
Preferred skills
ERP/CAFM adoption, tendering support, HSE standards expertise
Responsibilities
Oversee daily operations across client sites, Own budgets and margin improvement, Manage key client relationships and escalations, Support tendering and new site mobilization, Oversee procurement of manpower and materials, Lead regional heads and site managers
Seniority
Senior, hands-on IC