Business System and Process Manager (12 Month Contract)
Core
Manage complex global and regional initiatives to define, build, and roll out innovative technology and business process solutions that increase efficiencies and improve customer satisfaction within Pacific Operations.
Role type
Senior Business System and Process Manager
Builds
Technology and business process solutions for Reseller Operations, Online Store Fulfillment, Retail Fulfillment Logistics, Supply/Demand Management, and Product Operations
Domain
Supply Chain / Operations / Technology
Required skills
Project management, Process management, SAP system expertise, Cross-functional team leadership, Change management, Requirements documentation, Solution design, User acceptance testing, ROI validation
Preferred skills
Process re-engineering, Operational issue resolution, Virtual team management, Consulting experience in hi-tech, Change agent experience
Technologies
SAP
Responsibilities
Lead cross-functional change management initiatives; Devise and implement business process solutions with cross-functional users; Project manage cross-functional re-engineering implementations; Ensure process integration across regions; Work with IS&T to design final solutions; Lead user acceptance tests and implementation; Validate return on investment post-implementation
