Community Library Service Centre Assistant
Core
Front-facing staff member supporting a network of public libraries and service centres by welcoming visitors, providing technology assistance, and connecting the community to council and government services.
Role type
Community Library Service Centre Assistant
Builds
Welcoming, inclusive public library environments and service access points
Domain
Public sector / Library services / Community support
Deliverable
client delivery
Required skills
Customer service, digital literacy, cultural competency, reliability, initiative
Preferred skills
Understanding of Te Tiriti o Waitangi and Te Ao Māori
Responsibilities
Welcoming and interacting with diverse visitors, proactively engaging to maintain a safe and inclusive atmosphere, providing technology assistance and help with digital resources, assisting with council and library services, helping people connect to central government and community services, finding, recommending, and shelving books