Global CAPA Coach
Core
Coach and train CAPA role holders to strengthen execution, compliance, quality, and timeliness of Corrective and Preventive Actions (CAPA) across the enterprise, supporting patient safety and quality.
Role type
Senior IC Quality Coach (Medical Devices)
Builds
Effective, first-time-right CAPA processes and documentation
Domain
Medical Devices / Quality Management Systems (QMS)
Required skills
CAPA facilitation and management, medical device regulations, QMS disciplines, root-cause analysis, statistical analysis, Excel, analytics, AI capabilities, cross-functional leadership, workshop facilitation, technical writing
Preferred skills
Auditor certification, Lean Six Sigma Black Belt, Lean Six Sigma Green Belt, AI certifications
Technologies
SharePoint, Engage, CAPA Playbooks, One-Point Lessons, newsletters, presentations, analytics tools
Responsibilities
Train and coach CAPA role holders on process execution and documentation; Develop and monitor instructor-led training and communications; Partner with business and quality leaders to implement improvements; Track CAPA health metrics and trends to improve program performance; Use governance resources to communicate expectations and share lessons learned
Seniority
Senior, hands-on IC