Project Manager – CAPA & Complaints
Core
Coordinate cross-functional teams to manage Corrective and Preventive Actions (CAPA) and complaints, driving systemic improvements and timely closure in the medical device industry.
Role type
Senior Project Manager (Quality & CAPA)
Builds
Process, product, system, and documentation changes to address quality issues and complaints.
Domain
Medical Devices / Quality Management Systems
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
CAPA and complaints handling, Quality Management Systems, risk-management principles, data analytics, cross-functional team coordination, KPI tracking, executive reporting
Preferred skills
AI-enabled productivity solutions, process improvement, operational excellence
Technologies
Project Management tools
Responsibilities
Coordinate implementation of corrective/preventive actions, maintain CAPA dashboards, track business KPIs for complaint timelines, drive accountability across action owners, provide regular progress updates to leadership
Seniority
Senior, hands-on IC
