TECHNICIEN LIQUIDATION PENSIONS /TELECONSEILLER CRC H/F
Core
Processing pension claim receipts, calculating direct and derived pensions, and handling customer service inquiries for the pension system.
Role type
Pension technician and customer service advisor
Builds
Pension calculations and customer support workflows
Domain
Social security / Public administration
Deliverable
dashboards & analysis
Required skills
Pension calculation, customer service, workflow management, data entry, system navigation, anomaly detection
Responsibilities
Processing pension claim receipts, calculating pensions, following up on incomplete files, managing inter-regime liaisons, handling incoming calls and emails, assisting clients with web services, detecting and reporting anomalies
Seniority
Junior to Mid-level