Senior Quality Process Lead
Core
Drive process excellence, strengthen quality systems, and support continuous improvement across a global business to ensure compliance and operational efficiency.
Role type
Senior Quality Process Lead
Builds
Scalable quality and performance systems, process improvement initiatives, and quality management frameworks.
Domain
Telecommunications, Technology, Engineering, SaaS, Service-based
Required skills
Process improvement leadership, Quality Management Systems (QMS), Auditing (ISO 9001, ISO 27001), Framework development, Stakeholder engagement, Cross-functional collaboration, Regulatory compliance, Multi-site operations experience
Preferred skills
Telecommunications/Technology/Engineering background, Global operating models, Supplier due diligence, Product development environments, Acquisition and integration experience
Technologies
ISO 9001, ISO 27001
Responsibilities
Partner with teams to analyze end-to-end processes and identify efficiency improvements; Lead design and delivery of process improvement initiatives; Build quality capability through training and coaching; Maintain and enhance Quality Management Systems; Lead internal reviews, audits, and corrective actions; Develop scalable quality systems for new markets and products.
