Housekeeping Supervisor
Core
Lead the housekeeping department to ensure efficient, cost-effective operations and immaculate presentation standards for luxury hotel guests.
Role type
Housekeeping Supervisor
Builds
Clean guest rooms and public areas, manage team productivity, and deliver brand-specific guest experiences.
Domain
Hospitality / Hotel Management
Required skills
Team leadership, staff scheduling, quality inspection, training and induction, safety compliance, inventory management, guest service management, performance management, cost control, communication
Preferred skills
Knowledge of luxury brand values, emotional intelligence, problem-solving
Technologies
Assigned hotel systems for sharing intelligence
Responsibilities
Allocate duties to room attendants and team leaders, inspect rooms and manage team productivity, establish on-job training programs, induct new staff, ensure compliance with service and safety standards, develop weekly staff rosters, manage staff performance, ensure security of guest rooms and keys, manage cleaning materials and equipment, respond to special guest requests.
Seniority
Mid-level management