Process Assistant
Core
Mentoring and guiding associates to ensure orders are delivered on time with quality by following standard work practices, safety, and quality standards in a fulfillment center.
Role type
shift process associate (fulfillment center operations)
Builds
customer order fulfillment operations
Domain
e-commerce logistics / fulfillment center operations
Deliverable
product features
Required skills
shift management, associate mentoring, job allocation, productivity monitoring, quality control, safety compliance, 4M/5S auditing, training plan implementation, Microsoft Office (Word, Excel, Outlook)
Preferred skills
advanced Microsoft Excel skills
Responsibilities
Daily management of shift, administrative management of associates, job allocation to associates, monitoring and mentoring associates on productivity, quality and safety, monitoring status of counts and problem solving queues, responsible for shift quality and associated action plans, preparing and implementing training and development plans for associates, conducting 4M and 5S audits for work stations, standing in for Area Manager