Ciudad de Mexico | Customs Brokerage - Operations Manager
Core
Lead and manage a Customs Brokerage operation for a dedicated team within the Mexico region, ensuring strong technical expertise, flawless operational execution, and customs compliance.
Role type
Senior Operations Manager, Customs Brokerage
Builds
Customs brokerage services for a dedicated customer
Domain
Logistics, Trade Compliance, Customs Brokerage
Required skills
Team leadership, Financial management (P&L), Operational process improvement, Vendor management, Regulatory compliance, Staff training and development, Customer relationship management, Capacity planning
Preferred skills
Experience with third-party broker programs, Knowledge of import/export regulations, Data analysis for productivity reporting
Technologies
Expeditors applications, tools, and systems
Responsibilities
Manage service execution and capacity within the Customs brokerage department; Monitor team financial performance and account receivables; Ensure compliance with customs regulations and government agency controls; Manage vendor relationships and third-party broker programs; Provide coaching, mentoring, and development plans for staff; Control department interface with Customs authorities.