Duty Manager (Aquatic)
Core
Coordinate day-to-day operations of an aquatic facility with a focus on safety and high-quality service delivery.
Role type
Senior operational leader (aquatic facility)
Builds
Safe and enjoyable aquatic leisure experiences for patrons
Domain
Leisure & Hospitality / Aquatic Safety
Required skills
leadership, crisis management under pressure, customer service excellence, diverse audience engagement, OHS and public safety knowledge, First Aid (Level 2), CPR, Pool Lifeguard certification
Preferred skills
Pool Operations certification, previous comparable role experience
Responsibilities
Coordinate daily facility operations, provide leadership and coaching to lifeguard teams, ensure patron safety, interact with diverse patrons, work minimum one lifeguard shift per week
Seniority
Mid-level, hands-on operational leader