Klantenadviseur Mutualiteit
Core
First point of contact for customers and prospects in the Antwerp region, providing clear advice on health insurance (mutualiteit) and managing client files.
Role type
Customer advisor (health insurance)
Builds
Client portfolios and local network growth
Domain
Health insurance / Mutualiteit
Deliverable
client delivery
Required skills
Customer contact, commercial mindset, file management, solution-oriented communication, cross-functional collaboration
Preferred skills
Self-management, teamwork, ability to convert commercial opportunities
Technologies
Digital and written communication channels
Responsibilities
Answering questions about health insurance, providing tailored advice, listening to customer situations, following up on client files, collaborating with backoffice, advising on service benefits, identifying and converting commercial opportunities, persuading potential customers, growing the client portfolio and local network