Client Services Consultant
Core
Provide specialist advice and support service brokerage for clients with complex support and housing needs, managing relationships between communities and the Department to improve access to services and support sustainable tenancies.
Role type
Senior Client Service Officer (Specialist)
Builds
Sustainable tenancies and improved access to services for clients with complex needs
Domain
Social services / Housing / Community support
Deliverable
client delivery
Required skills
Service brokerage, relationship management, coordinating service delivery across government and non-government agencies, working with people with complex needs, collaborating with multiple agencies
Preferred skills
Experience in early intervention or prevention models, experience in intensive support models
Responsibilities
Provide specialist advice to clients, broker services for individual clients, manage partnerships and networks between communities and the Department, support sustainable tenancies, travel across the region including overnight stays
Seniority
Senior, specialist level