NOC Engineer
Core
Support, maintenance, and upgrade of client GSM-R networks (Core, RAN, Transmission, Dispatch) within an Infrastructure Control Centre.
Role type
NOC Engineer (Telecommunications)
Builds
Reliable GSM-R network operations for rail operators
Domain
Rail telecommunications and signalling
Required skills
GSM-R network support, 3G/4G technologies, network fault troubleshooting, incident management, network maintenance, cyber security knowledge, 24x7 roster management
Preferred skills
Experience with rail telecommunications, proactive network performance improvement
Technologies
GSM-R, 3G, 4G, NMS
Responsibilities
Respond to faults via inbound calls and NMS alerts, troubleshoot network incidents, escalate issues to field technicians or SMEs, manage scheduled and unscheduled maintenance works, contribute to network performance improvements
Seniority
Mid-level, hands-on IC