CareerPlan

Sonder Responder - Queensland

Townsville, QueenslandFull-time2026-09-07 → 2026-11-13
On-site · Australia

Core

On-the-ground responder providing in-person safety, medical, and mental health support to members during critical incidents, coordinating with a 24/7 support centre.

Role type

Casual on-call incident responder (physical/clinical work)

Builds

On-the-ground assistance for time-sensitive incidents

Domain

Workplace health, safety, and wellbeing

Deliverable

physical/clinical work

Required skills

Empathy, situational awareness, decision making, psychological first aid (PFA), welfare checks, de-escalation, active listening, cultural competence, autonomy, high emotional intelligence

Preferred skills

Background in social work, crisis counselling, first response (paramedics/police/fire), defence force, community health, disaster relief, flight attendant, or workplace wellbeing

Responsibilities

Conduct emergency and non-emergency support responses, assist in recruiting and training responders, conduct stakeholder engagement, provide input to operational procedures

Seniority

Casual, on-call roster