Fachspezialist Support-/Lieferantenmanagement
Core
Bridge role connecting business, customers, services, and IT, managing supplier relationships and IT service agreements.
Role type
Senior Supplier & Vendor Management Specialist
Builds
Optimized supplier agreements and IT service delivery processes
Domain
IT Services & Business Operations
Deliverable
client delivery
Required skills
Contract negotiation, supplier relationship management, ITIL process management, market benchmarking, stakeholder communication, data analysis
Preferred skills
Generalist background, cross-functional collaboration
Responsibilities
Manage suppliers and partners, serve as interface between external partners and internal stakeholders, review and optimize IT technology and service agreements, negotiate and optimize contracts and offers, conduct market benchmarking and trend analysis, provide management support and manage KPIs