CRM Application Manager:in Salesforce
Core
Managing and evolving the Salesforce CRM platform (Nonprofit, Marketing, and Data Cloud) for a national cancer charity.
Role type
Salesforce CRM Application Manager
Builds
Salesforce Nonprofit Cloud, Marketing Cloud, Data Cloud
Domain
Nonprofit / Healthcare
Required skills
Salesforce administration, Salesforce Nonprofit Cloud, Marketing Cloud, Data Cloud, Salesforce Flow, data modeling, user and permission management, security concepts, API integrations (REST/SOAP), external partner management
Preferred skills
Salesforce certifications (Administrator, Advanced Administrator), NPO business process knowledge
Responsibilities
Technical ownership of Salesforce platform operations and development, configuration of users/permissions/flows/automations, analysis and implementation of enhancements with key users, creation of technical specifications, quality assurance of external partner solutions, maintenance of master data and data quality, management of interfaces and system documentation
Seniority
Mid-Senior, hands-on IC