Abteilungsleitung Patienten- und Bewohneradministration
Core
Leading the patient and resident administration department for a healthcare network, overseeing processes, quality, and billing.
Role type
Senior department head (patient administration)
Builds
Administrative processes and billing workflows for a network of nursing homes, home care, and hospitals
Domain
Healthcare administration
Required skills
Department leadership, process optimization, staff coaching, healthcare billing expertise, ERP system management, stakeholder management
Preferred skills
Healthcare industry further education, Navision experience
Technologies
Navision
Responsibilities
Lead and develop the department with responsibility for personnel, processes, and quality; Optimize workflows and interfaces with medical staff, nursing, therapy, finance, and IT; Ensure correct performance recording, billing, and invoicing; Handle special cases including self-pay, insurance claims, and doctor fees; Provide expert support for reception and patient admission; Process billing disputes and inquiries with patients, doctors, and insurers.
Seniority
Senior, hands-on IC
