Mitarbeiter/in für den Applikationssupport (w/m)
Core
Provide application support and customer consultation for pharmacy professionals via phone and remote assistance.
Role type
Application Support Specialist (Pharmacy Domain)
Builds
Digital health tools and pharmacy applications for Swiss pharmacists
Domain
Healthcare / Pharmacy / Digital Health
Deliverable
client delivery
Required skills
Pharmacy assistant training or equivalent experience, German (native), customer service, application onboarding, user training, remote support, initiative
Preferred skills
Knowledge of 'Tactil' application, French/Italian/English
Technologies
Tactil
Responsibilities
Answer customer inquiries via phone or email, consult and support clients remotely regarding applications, assist with onboarding new solutions, train and accompany future users on-site or remotely
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