Associate Mgr - Centralized Monitoring (Line Manager)
Core
Supervise and manage a team of project delivery support staff to ensure timely, high-quality completion of clinical research deliverables in alignment with SOPs and customer KPIs.
Role type
Senior Line Manager (Clinical Research Operations)
Builds
Clinical trial support deliverables and study data
Domain
Clinical research / Healthcare
Required skills
Team management, Clinical trial conduct, ICH GCP compliance, Clinical data management, SOP implementation, KPI monitoring, Resource allocation, Quality assurance, Performance appraisal, Stakeholder communication
Preferred skills
Therapeutic area knowledge, Protocol expertise, Coaching and mentoring
Technologies
Clinical systems
Responsibilities
Manage assigned support staff including planning, directing work, appraising performance, and guiding professional development; Oversee project timelines, quality, and productivity while monitoring KPIs and SLAs; Ensure staff training, onboarding, and access to necessary systems and materials; Conduct quality reviews, compliance checks, and spot checks on staff deliverables; Support continuous process improvement and departmental initiatives; Manage team retention, engagement, and feedback/escalation regarding study deliverables.
Seniority
Senior, hands-on IC with team leadership
