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Polish Speaking Player Support Specialist - Work In Sofia, Bulgaria

España💼 Full-time🗓 2026-09-25 → 2026-09-29

Core

Provide high-quality technical and account support to Polish-speaking players via live chat, email, and ticketing systems within the global Esports community.

Role type

Player Support Specialist

Builds

Player support experience for major gaming titles

Domain

Gaming & Esports

Deliverable

client delivery

Required skills

Polish (native or fluent), English (excellent), problem-solving, customer-centric mindset, gaming trend familiarity

Responsibilities

Troubleshoot in-game issues, payment concerns, and account security queries; Engage with the gaming community to foster positive sentiment; Collaborate with internal teams to escalate critical bugs or systemic issues; Maintain comprehensive knowledge of gaming trends and platform updates; Contribute to internal performance metrics to ensure top-tier service levels.

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