Centre Manager
Core
Oversee strategic direction, operational management, and service quality of a trauma-informed social service centre for women and girls.
Role type
Senior leadership centre manager (social services)
Builds
Integrated support systems and client-centred care services
Domain
Social services / Mental health / Community support
Required skills
Strategic leadership, operational management, team supervision, case management, stakeholder engagement, compliance oversight, programme development
Preferred skills
Clinical supervision, trauma-informed practice, social service ecosystem knowledge
Responsibilities
Lead overall operations and strategic development; Supervise and develop multidisciplinary teams of counsellors and social workers; Provide clinical supervision and guide case conceptualisation; Monitor service outcomes, KPIs, and operational performance; Manage complex, high-risk cases and crisis escalation; Strengthen partnerships with external stakeholders and referral agencies.
Seniority
Senior, hands-on IC