Senior Director, IT Business Applications (Delivery)
Core
Strategic leader transforming IT into a product-managed driver of business value, managing enterprise applications as evolving products for a global scaling organization.
Role type
Senior Director, IT Business Applications (Delivery)
Builds
Back-office applications (Financials, HR, Payroll, Procurement, Billing), SaaS billing capabilities, and integrations between SaaS apps.
Domain
Enterprise IT, Cloud Applications, SaaS, Telecom/Billing Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IT people leadership, cloud application management, NetSuite Financials, Billing Operations, SaaS subscription models, Workato integrations, SOX compliance, strategic planning
Preferred skills
Telecom or SaaS industry experience, Coupa/Expensify/UltiPro/Deel systems, LogiSense, AI program contribution
Technologies
NetSuite, Workato, Coupa, Expensify, UltiPro, Deel, LogiSense
Responsibilities
Lead deployment and evolution of back-office applications; Drive functional improvements in Order-to-Cash and Procure-to-Pay processes; Evolve SaaS billing capabilities; Lead integrations team for SaaS connections; Partner with HR for employee experience optimization; Contribute strategic direction to AI program; Present delivery outcomes in QBRs; Guide teams on SOX controls and IT governance; Develop team capabilities
Seniority
Senior Director, strategic leadership & hands-on delivery