Store Manager - Torino
Core
Lead the team of a new Dr. Martens retail store in Torino, driving sales, operations, and customer service excellence.
Role type
Senior retail store manager
Builds
Physical retail store operations and customer experiences
Domain
Fashion retail / Footwear
Deliverable
product features
Required skills
Retail operations management, team leadership and development, sales performance management, inventory and loss prevention, visual merchandising, P&L management, customer service standards, marketing strategy implementation
Preferred skills
Brand ambassador mindset, passion for Dr. Martens footwear, authentic and courageous leadership style
Technologies
POS systems, inventory management software, scheduling tools
Responsibilities
Manage daily retail operations including staffing, training, sales, visual merchandising, and store opening/closing; Ensure total responsibility for health and safety compliance; Achieve store KPIs aligned with budget; Monitor profits, losses, and all store costs; Implement high customer service standards; Oversee stock management, inventory, deliveries, and loss prevention; Collaborate with Regional Manager and Marketing on store events and promotions; Lead and develop the team to meet performance targets
Seniority
Senior, hands-on IC