Store Manager
Core
Lead the daily operations of a fashion retail store, driving sales performance and delivering an exceptional customer experience.
Role type
Store Manager
Builds
Fashion retail store operations and customer experiences
Domain
Fashion retail
Deliverable
product features
Required skills
Sales strategy, team leadership, inventory management, visual merchandising, KPI monitoring, staff scheduling, customer service recovery, expense control, reporting, compliance management
Preferred skills
Fashion retail industry experience, Microsoft Office proficiency, POS systems proficiency
Responsibilities
Manage daily store operations including opening/closing and cash handling; Lead, motivate, and develop the sales team to achieve targets; Drive sales performance through merchandising and sales strategies; Monitor KPIs such as sales, conversion rate, and average transaction value; Maintain high standards of visual merchandising and brand guidelines; Manage stock levels, replenishment, and inventory accuracy; Prepare staff schedules and manage attendance; Handle customer feedback and service recovery; Ensure compliance with health and safety requirements; Control store expenses and minimize stock loss.