Assistant social / Case Manager
Core
Provide individual case management support to beneficiaries, coordinating social and administrative dossiers from initial assessment to final review.
Role type
Social Case Manager
Builds
Individual support plans and administrative dossiers for vulnerable individuals
Domain
Social services / Public administration
Deliverable
client delivery
Required skills
Case management, social system navigation, report writing, stakeholder liaison, dossier preparation
Preferred skills
Health/insertion case management training, CAS LAVI certification
Technologies
Swiss social security systems (AI, LAVI, AVS, LAMal)
Responsibilities
Conduct individual case management from initial evaluation to final review; coordinate social and administrative files; liaise with external partners (social services, insurance, medical network); guide beneficiaries through Swiss social security procedures; write situation reports and social assessments; contribute to internal process development.
Seniority
Mid-level, hands-on IC