Senior Parts Advisor
Core
Senior Parts Advisor responsible for interpreting automotive parts, sourcing correct components for vehicles, and providing support to customers and workshop technicians.
Role type
Senior Parts Advisor
Builds
Accurate parts identification and supply for a range of vehicles
Domain
Automotive retail and parts distribution
Deliverable
client delivery
Required skills
Automotive parts knowledge, Parts interpretation, Dealer systems proficiency, Customer service, Order management, Stock accuracy management
Preferred skills
Experience with multiple vehicle makes and models
Responsibilities
Handling incoming customer enquiries by phone and in person, Interpreting OEM parts using catalogues and dealer systems, Identifying and sourcing the correct parts for a range of vehicles, Providing parts support to customers, trade customers and workshop technicians, Managing parts orders, invoicing, credits, VORs and backorders, Assisting with stock accuracy, margins and general Parts department organisation
Seniority
Senior, experienced IC