Tenancy Manager - Affordable Housing
Core
End-to-end tenancy and property management for an allocated portfolio of affordable, fee-for-service, social, and market housing properties.
Role type
Senior tenancy and property manager
Builds
Sustainable performance of affordable housing portfolios while balancing tenant outcomes and owner interests
Domain
Community housing / Affordable housing
Required skills
Tenancy management, Residential Tenancies Act 2010 (NSW) knowledge, Portfolio management, Rent and arrears management, Maintenance coordination, Risk management, Conflict resolution, Financial analysis, Stakeholder relationship management, Property management systems
Preferred skills
Affordable housing eligibility assessment, Income review, Fee-for-service arrangements, Leasehold property management
Technologies
Property management systems, Microsoft 365
Responsibilities
Manage tenancy lifecycle from commencement to vacate, Monitor rent accounts and manage arrears, Coordinate repairs and maintenance, Manage tenancy breaches and disputes, Provide advice to property owners and partners, Identify and manage portfolio risks
Seniority
Senior, hands-on IC